Terms and Conditions

Ordering

Phone orders are taken 8:00 a.m. to 5:00 p.m. EST/EDT, Monday through Saturday during March through October. Monday through Friday other months. If you wish to leave a message when the office is closed, please include the number and the time you are available for a return call. For phone orders use our Toll-Free Order Line, (800) 787-6730, or you may order by fax, (724) 463-0775, open 24 hours. Click here to order online.

Special Discounts

Discounts are based on quantities in one size and variety.

5,000 - 9,975 = 5% Discount

10,000 - 24,975 =10% Discount

25,000 or more =15% Discount

Prices

This list cancels all previous prices and is subject to change without notice. Prices are FOB Pikes Peak Nurseries, Penn Run, Pennsylvania, unless otherwise stated.

Order Acknowledgement & Deposits

Full payment must accompany orders of $100.00 or less. Orders greater than $100.00 require a 25% deposit at the time the order is placed. “YOUR STOCK IS NOT RESERVED AND YOUR ORDER IS CONSIDERED VOID UNTIL WE RECEIVE YOUR DEPOSIT.” Balance must be paid in “full” ten days before shipping date via carrier. Pick up orders require a 25% deposit with order, balance due at the time of pick-up. “Deposit” is non-refundable. Returned checks will incur a $20.00 charge. All stock is shipped UPS. We do not ship C.O.D. orders. Orders less than 50 of one kind and size are priced according to the “Your Choice Shopping Center.” Rate is determined by species, size, and variety, not total quantity.

Your order will be acknowledged with a sales order and invoice number. No further notice will be sent regarding payment or shipment, when calling or corresponding regarding your order, please have your account number and Invoice number available.

Credit Cards

We accept MasterCard, Visa, American Express, and Discover. Be sure to include card number, expiration date and V number on order blank, or have this information ready when ordering by phone.

  • Entire order amount must be charged on orders totaling $100.00 or less.
  • Entire order amount must be charged on orders scheduled to ship within four weeks.
  • Deposit only can be made with balance by cash, check or money order.
  • Deposit only can be made with the balance charged prior to shipment.

Check or Money Order

To avoid delay, please include full payment with the order. We do not ship C.O.D.

Sales Tax

Residents of Pennsylvania are subject to a 6% sales tax on stock purchased from our nursery, except on stock which is purchased for resale in its original form, or for horticultural production. It is absolutely necessary for the “Sales Tax Exemption” on page 32 be completed before stock can be shipped or picked up.

Out-of-state purchases taking delivery at our nursery are also subject to 6% sales tax, but have the same benefit of exemption as Pennsylvania residents. Out-of-state purchasers ordering stock for shipment by common carrier are not subject to this sales tax.

Warranty - Claims

Unpack shipments upon arrival! If in transportation or handling by a carrier, our nursery stock should become damaged prior to delivery to our customer, the facts should be reported to Pikes Peak Nurseries in writing, or via telephone immediately. A claim will then be filed with the carrier. If the claim is valid, Pikes Peak Nurseries will replace the damaged nursery stock. No claims will be honored for nursery stock picked up one (1) or more days later than the agreed pick up date specified by the customer. It is mutually agreed between the purchaser and Pikes Peak Nurseries that we shall not at anytime be liable for any amount greater than the original price of the nursery stock.

We do everything possible to ship good live plants for you. The plants become your property upon delivery to the carrier. We cannot be responsible for loss, damage, or delay in transit. Pikes Peak Nurseries will not be responsible for damages which may occur as a result of conditions beyond our control such as drought, flooding, wind, Winter damage, improper soil conditions, or other acts of God. We do not guarantee the stock to grow. Handled properly, we leave the growing and care to you. NO CLAIMS, FOR ANY REASON, WILL BE CONSIDERED AFTER 90 DAYS OF RECEIPT OF SHIPMENT.

Order Cancellations

Please be as accurate as possible when ordering your stock so that cancellations will be unnecessary. Deadline for cancellation will be: Spring, March; Fall, two weeks prior to your shipment date at no charge Orders canceled or reduced after those dates may be subject to a 10% charge of the original order amount. Please make all cancellations directly to Pikes Peak Nurseries. Because of limited inventory, all reductions made promptly will make stock available to other customers. We reserve the right to cancel orders if necessitated by conditions or acts of God beyond our control.

Split Shipments

We reserve the right to split ship your order if weather conditions prevent us from digging your full order. If you cannot accept split shipment, shipment of your entire order will be delayed. It is not uncommon for boxes to be separated during shipment, therefore, we ask that you wait a day before reporting missing shipments.

Shipping Season

Spring shipping season begins about mid-March, or when the frost has left the ground. Fall shipping season begins near September 15 for conifers and continues until Winter freeze. Deciduous stock cannot be dug until after the first hard freeze. Due to varied weather conditions, we cannot guarantee to ship on the exact date you request. Our stock is fresh dug and we make every effort to ship on or close as possible to the requested date.

All shipments are made on a first come, first serve basis (stock permitting) and requires pre-payment in full. All stock is affected subject to crop loss, availability of transportation facilities, strike, government regulations and any other condition beyond our control.

Due to the high volume of orders, and information demands on our office and sales staff, we cannot call in advance of orders being shipped. Orders without a specified shipping date will be shipped when assembled. All other orders will be shipped as close as possible to the requested date. 

Individual State Quarantine Restrictions

PINES Prohibited: CA, HI, ID, MT, NV, OR, UT, British Columbia

WALNUT Prohibited: AR, CA, AZ, NM, TX, MI, MN, MO, NC, NE, IN, KS, VA

PERSIMMON Prohibited: CA

SHAGBARK HICKORY Prohibited: CA, AZ, NM

ASH Prohibited: All states except for Pennsylvania

OAK Prohibited: CA, FL, OR

CHERRY Prohibited: CO, CA, ID, WA, OR

AUTUMN OLIVE Prohibited: CT, NH, WI

HEMLOCK Prohibited: ME, MI, NH, OH, VT, WI

CHESTNUT Prohibited: CA, FL, MI, OR, WA

DOGWOOD Prohibited: FL

Shipping & Approximate Cost

All stock is priced FOB, Penn Run, PA and is shipped bare-root. The buyer MUST PAY FOR THE SHIPPING CHARGES AND ANY EXTRA SHIPPING. We recommend that orders be picked up at the nsy.

For orders shipped, we use UPS, FedEx, and independent carriers. When possible, spring only, orders of sufficient volume can be shipped via independent carriers.

Since nursery stock is extremely perishable, shipping time and transfers have to be kept to a minimum. Charges will be made by the carrier and paid to the carriers by the customers. These orders are considered pick-up at the nursery.

We recommend that orders to the unshaded areas be shipped via UPS 3 Day Select, FedEx does not offer a similar service. This will help ensure delivery in the proper time.

For Pick-Up at Pikes Peak Nurseries:
No Shipping or Handling Charges.

For UPS Ground and Fed Ex Ground
(shaded areas on map - CT, DE, IA, IL, IN, KY, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, PA, RI, TN, VA, VT, WI, WV):

  • Add 20% of the total amount of your order for conifer seedlings and ornamental trees and shrub seedlings 18-24” or less. ($20.00 minimum)
  • Add 30% of the total amount of your order for conifer transplants and ornamental trees and shrub seedlings 24” or more. ($30.00 minimum)
    Note: A large area around our shipping point has one-day delivery, please inquire with your zip code.

For UPS and Fed Ex Ground
(unshaded area on map - AK, AL, AR, AZ, CA, CO, FL, GA, ID, KS, LA, MS, MT, ND, NE, NM, NV, OK, OR, SC, SD, TX, UT, WA, WY)

  • Add 30% to the total amount of your order for conifer seedlings and ornamental tree and shrub seedlings 18-24” or less. ($20.00 minimum)
  • Add 40% to the total amount of your order for conifer transplants and ornamental tree and shrub seedlings 24” or more. ($30.00 minimum)
  • Alaska shipments add 50%.

For UPS - 3 Day Select
(unshaded areas on map - AK, AL, AR, AZ, CA, CO, FL, GA, ID, KS, LA, MS, MT, ND, NE, NM, NV, OK, OR, SC, SD, TX, UT, WA, WY)

  • Add 50% to the total amount of your order for conifer seedlings and ornamental tree and shrub seedlings 18-24” or less. ($30.00 minimum)
  • Add 60% to the total amount of your order for conifer transplants and ornamental tree and shrub seedlings 24” or more. ($40.00 minimum)
  • Alaska shipments add 65%. 
  • * In the event actual shipping cost exceeds the shipping estimate, you will be billed and are responsible for paying the difference. Items marked Peak Heavy in this catalog, or on the website, will exceed the shipping costs in most cases. We suggest that these items be picked up at the nursery. If you paid by credit card, the extra shipping charges will be billed to the same card.
shipping map

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